PUBLIC WORKS - WATER

established 1835

Regular Business Hours: 8am to 5pm

Contact Town of Murphy Waterworks
828-837-2510

After Hours: Cherokee County E-911 Communications: 828-835-3144
After Hours: Monday - Friday 5pm -8am
After Hours Weekends: 5pm Friday through 8am Monday

The Town of Murphy owns and operates a water distribution system which supplies water to customers within the city limits and the surrounding area. The Hiwassee River is the source for The Town of Murphy Water Treatment Plant; the plant has a rated treatment capacity of 2.0 million gallons per day (MGD) but on average pumps .750 MGD. The Town's Water Distribution system consists of approximately 66 miles of water lines ranging in size from 2-inch to 16-inch. The distribution system has 5 Pressure Zones; Texana, Casino, Fain Mountain, Poorhouse Mountain, and Murphy Proper/Peachtree. The Texana zone is fed by a Pump Station located on Texana Road and is utilized to fill the Texana Tank (100,000 gallons). The Casino Pump Station is located east of Town near the entrance to the recently constructed casino development. This pump station is utilized to fill the casino water storage tank, which is owned by the Eastern Band of Cherokee Indians (EBCI). The Town owns and operates the pump station and water line up to the casino property, and the EBCI owns and maintains the water storage tank and all water lines within the casino development property. The Fain Mountain Zone is fed by a booster pump station located at the Texana tank and pumps up the mountain to two 1000 gallon tanks. The Poorhouse Mountain zone is fed by a booster pumps station on Poor house Mountain road up to the Poor House Mountain Tank (30,000 gallons) . The Murphy/Peachtree Zone is pumped to by the High Service pumps at the Water Treatment Plant and the zone is created by three 500,000 gallon tanks. The Tanks include Pleasant Valley Tank, The Posey Mountain Tank, and Peachtree Tank. The Water Treatment Plant has a 500,000 gallon clearwell, bringing the Town's total main storage to 2.13 million gallons of available potable water. Nathan Crubaugh is the Town's Water Treatment Plant Supervisor. Mr. Crubaugh holds the highest State Certifications for North Carolina in Surface Treatment and Distribution which is A-surface and A- distribution.
The Town serves approximately 4,700 people and operates under permit # NC0120010. 

Bankdraft Authorization New Customer Application New Connection Application Consumer Confidence Reports Landlord Permission Letter

Public Works Contact Information

Joseph Stillwell is the Town's Public Works Director. Mr. Stillwell is responsible for the planning, organizing and directing the operations of the collections and distribution systems; which includes over 60 miles of water lines, several water booster stations, over 30 miles of sewer lines and 15 sewer lift stations. Mr. Stillwell also manages the Town's solid waste collection program and street maintenance responsibilities. 
 
Mr. Stillwell is a former superintendent of Stillwell Enterprises, Inc., headquartered in Sylva, NC. Mr. Stillwell has directed and completed numerous water/sewer projects for the Town of Franklin, Town of Clayton, Town of Murphy, Town of Highlands, and other utilities.

To contact Mr. Stillwell:
Email This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: 828-837-2510, ext. 5.  

Nathan Crubaugh is the Town's Water Treatment Plant Supervisor. Mr. Crubaugh holds the highest State Certifications for North Carolina in Surface Treatment and Distribution which is A-surface and A- distribution.


 Mr. Crubaugh can be reached at 828-837-2913

Tyler White is the Wastewater Treatment Plant ORC. Mr. White holds a Grade III wastewater operator's license, and a collections II license. 


Mr. White can be reached at 828-837-5035

TOWN OF MURPHY WATER AND SEWER RATES
INSIDE CITY RATES
MINIMUM BILL
RESIDENTIAL
INSIDE MINIMUM BILL $20.60
COMMERCIAL
INSIDE MINIMUM BILL $33.80
 
FIRST 4,000 UNITS @  $5.15 PER/UNIT    FIRST 4,000 UNITS @ $8.45 PER/UNIT
4,001 - 999,999,999 UNITS @ $3.70 PER/UNIT   4,001 - 10,000 UNITS @ $4.60 PER/UNIT
      10,001 - ABOVE @ $2.15 PER/UNIT
         
Minimum sewer - 4,000 gallons $12.00   Minimum sewer - 4,000 gallons $12.00
SEWER PER 1,000 OVER 4,001 $2.35 PER/UNIT   SEWER PER 1,000 @ $2.35 PER/UNIT
SEWER PER 1,000 OVER 20,001 $2.50 PER/UNIT   SEWER PER 1,000 OVER 20,000 $2.50 PER/UNIT

OUTSIDE CITY RATES
MINIMUM BILL
RESIDENTIAL
OUTSIDE MINIMUM BILL $41.20
COMMERCIAL
OUTSIDE MINIMUM BILL $67.60
FIRST 4,000 UNITS @ $10.30 PER/UNIT    FIRST 4,000 UNITS @ $16.90 PER/UNIT
4,001 - 999,999,999 UNITS @ $7.15 PER/UNIT   4,001 - 10,000 UNITS @ $9.20 PER/UNIT
      10,001 - & ABOVE @ $4.30 PER/UNIT
         
Minimum sewer - 4,000 gallons $24.00   Minimum sewer 4,000 gallons  $24.00
SEWER PER 1,000 @ $4.70 PER/UNIT   SEWER PER 1,000 @ $4.70 PER/UNIT
SEWER PER 1,000 OVER 20,000 @ $5.00 PER/UNIT   SEWER 1,000 OVER 20,000 @ $5.00 PER/UNIT

DEPOSIT FEE RECONNECT FEES    DUMPING FEES  
Minimum Bill for Two Months (Renters Only)
Homeowners must show copy of deed
Inside -  $50.00     Outside - $75.00
After 5pm - $50.00 additional fee
$0.12 Cents per gallon inside
$0.12 Cents per gallon outside
 
 RATES EFFECTIVE JULY 2019  ***UNITS = GALLONS      
WATER AND SEWER CHARGES
Water Only Inside City Paved Outside City Paved
3/4 Inch $775.00 $1,000.00
1 Inch $925.00 $1,500.00
2 Inch $2,075.00 $2,500.00

SEWER CONNECTION CHARGES
Sewer Only Inside City Paved Outside City Paved
4 to 6 Inch $1,350.00 $1,550.00
8 Inch and above a QUOTE will be made upon request.

1. Push under road or driveway – all cost to be borne by customer.
2. All meters & materials used to make connection remain property of City.
3. Cost of replacing old water & sewer service to be borne by property owner.
4. Any connection charges not listed above will be quoted at time of request.
5. Payment for connection charges to be paid in ADVANCE.
6. Water deposit to be paid prior to service.
7. When placing water & sewer service, if costs exceed the amount above, the costs shall be charged to the customer.
8. Sewer can be placed only if the customer has water service.
9. Water & sewer service requires check valves and back-flow prevention at customer’s expense. 

In addition to the above tap fees, the cost recovery fee is as follows.
COST RECOVERY FEES
Connection Size Max Flow Water Water Sewer Sewer
(Inches) gpm Inside Outside Inside Outside
3/4 30 $500.00 $1,000.00 $1,600.00 $3,200.00
1 50 $770.00 $1,540.00 $2,600.00 $5,200.00
1.5 100 $1,540.00 $3,080.00 $5,300.00 $10,600.00
2 160 $2,470.00 $4,940.00 $8,400.00 $16,800.00
3 320 $4,940.00 $9,880.00 $16,800.00 $33,600.00
4 500 $7,720.00 $15,440.00 $26,300.00 $52,600.00
6 1000 $15,430.00 $30,860.00 $52,600.00 $105,200.00
8 1600 $24,690.00 $49,380.00 $84,100.00 $168,200.00
10 2300 $35,500.00 $71,000.00 $120,900.00 $241,800.00
12 3100 $47,840.00 $95,680.00 $163,000.00 $326,000.00

Adopted by the Town Council of the Town of Murphy

Download Water Rates Download Sewer Cost Recovery/Connection Charges