PUBLIC WORKS - SEWER

established 1835

Regular Business Hours: 8am to 5pm

Contact Town of Murphy
828-837-2510

After Hours: Cherokee County E-911 Communications: 828-835-3144
After Hours: Monday - Friday 5pm -8am
After Hours Weekends: 5pm Friday through 8am (Monday)

The Town of Murphy's wastewater collection system is compromised of approximately 24 miles of gravity sewer lines ranging from 4-inch to 16-inch diameter, and approximately ten (10) miles of sewer force mains ranging in size from 4-inch to 12-inch diameter. There are 15 sewer pump stations in the system, including the No.1 Pump Station, which pumps the entire sewer flow collected to the Town's Wastewater Treatment Plant located on Payne Street across the Hiwassee River. The oldest sections of the sewer system are in the downtown area. These sewer lines were constructed in the 1910s utilizing vitrified clay pipe and brick manholes.
The original wastewater treatment plant was constructed in 1966 and was upgraded in 1987; some of the basins from this construction are still in use. In 2002 the Town completed an expansion of the wastewater treatment plant to convert the facility to a 1.4 million gallon per day sequencing batch reactor plant, and also added influent screening and a sludge dewatering facility. Additional improvements to the plant were made in 2012 to improve operations during peak wet weather flow events.
Tyler White is the Wastewater Treatment Plant ORC. Mr. White holds a Grade III wastewater operator's license, and a collections II license. Mr. White can be reached at 828-837-5035.
The Town of Murphy discharges into the Hiwassee River. The Town's National Pollutant Discharge Elimination System Permit # is NC0020940. 

Bankdraft Authorization New Connection Application New Customer Application Consumer Confidence Reports Landlord Permission Letter 2020 - 2021 Collection System Report 2020 - 2021 Annual Report

Past Annual Reports
2019       2020
Annual Report   Annual Report
Collections System Annual Report-NA
   Collections System Annual Report
   

PUBLIC WORKS CONTACT INFORMATION

Joseph Stillwell is the Town's Public Works Director. Mr. Stillwell is responsible for the planning, organizing and directing the operations of the collections and distribution systems; which includes over 60 miles of water lines, several water booster stations, over 30 miles of sewer lines and 15 sewer lift stations. Mr. Stillwell also manages the Town's solid waste collection program and street maintenance responsibilities. 
 
Mr. Stillwell is a former superintendent of Stillwell Enterprises, Inc., headquartered in Sylva, NC. Mr. Stillwell has directed and completed numerous water/sewer projects for the Town of Franklin, Town of Clayton, Town of Murphy, Town of Highlands, and other utilities.

To contact Mr. Stillwell:
Email This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: 828-837-2510, ext. 5.  

Nathan Crubaugh is the Town's Water Treatment Plant Supervisor. Mr. Crubaugh holds the highest State Certifications for North Carolina in Surface Treatment and Distribution, which are A-surface and A- distribution.


 Mr. Crubaugh can be reached at 828-837-2913

Tyler White is the Wastewater Treatment Plant ORC. Mr. White holds a Grade III wastewater operator's license, and a collections II license. 


Mr. White can be reached at 828-837-5035

TOWN OF MURPHY WATER AND SEWER RATES 2021 - 2022
INSIDE CITY RATES
MINIMUM BILL - 2,750 Gallons
Units = Gallons (1 Unit = 1,000 gallons)		 RESIDENTIAL
INSIDE MINIMUM BILL - $21.85		 COMMERCIAL
INSIDE MINIMUM BILL - 2,750 Gallons
Units = Gallons (1 Unit = 1,000 gallons)
 COMMERCIAL
INSIDE MINIMUM BILL - $35.85
2,751 - 9999999 Units @ $3.95 PER \ UNIT   2,751 - 10,000 Units @ $4.90 PER \ UNIT
      10,001 & Above @ $2.30 PER \ UNIT
Minimum sewer - 2,750 gallons
 Minimum Sewer - $12.75   Minimum sewer - 2,750 gallons  Minimum Sewer - $12.75
SEWER PER 1,000 OVER 2,751  $2.65 PER \ UNIT   SEWER PER 1,000 OVER 2,751  $2.65 PER \ UNIT
OUTSIDE CITY RATES
MINIMUM BILL - 2,750 Gallons
Units = Gallons (1 Unit = 1,000 gallons)		 RESIDENTIAL
OUTSIDE MINIMUM BILL - $43.70		    COMMERCIAL
INSIDE MINIMUM BILL - 2,750 Gallons
Units = Gallons (1 Unit = 1,000 gallons)		  COMMERCIAL
INSIDE MINIMUM BILL - $71.70
2,751 - 9999999 Units @ $7.60 PER \ UNIT   2,751 - 10,000 Units @ $9.80 PER \ UNIT
      10,001 & Above @ $4.60 PER \ UNIT
Minimum sewer - 2,750 gallons Minimum Sewer - $25.45   Minimum sewer - 2,750 gallons  Minimum Sewer - $25.45
SEWER PER 1,000 OVER 2,751 $5.30 PER \ UNIT   SEWER PER 1,000 OVER 2,751 $5.30 PER \ UNIT
         
POOR HOUSE MOUNTAIN DISTRICT MINIMUM BILL - $47.90   SMALL BUSINESS GARBAGE $8.00 PER MONTH
2,751 - 999999 UNITS @ $7.60 PER \ UNIT      
      RECONNECT FEE INSIDE - $50.00
DEPOST FEE
Minimum Bill for Two Months		 RESTAURANTS - $350.00
2" Meter - $350.00		     Outside - $75.00
After 5p.m. - $50.00 additional fee
         
Grease Trap $.75 per 1,000 gallons up to 25,000 gallons      
  $10.75 for next 1,000 gallons above 25,000 gallons      
  $.75 per 1,000 gallons after 26,000 gallons      
         
         
WATER AND SEWER CONNECTION CHARGES 2020 - 2021
Water Only Inside City Paved Outside City Paved
3/4 Inch $775.00 $1,000.00
1 Inch $925.00 $1,500.00
2 Inch $2,075.00 $2,500.00
SEWER CONNECTION CHARGES
Sewer Only Inside City Paved Outside City Paved
4 to 6 Inch $1,350.00 $1,550.00
8 Inch and above a QUOTE will be made upon request.
DEPTH SURCHARGES
Applied to each tap 
 0 - 3 Feet $0.00
  4 - 6 Feet $100.00
7 - 9 Feet $500.00
10 - 12 Feet $500.00
13 Feet and Above P.O.R.
1. Push under road or driveway – all cost to be borne by customer.
2. All meters & materials used to make connection remain property of City.
3. Cost of replacing old water & sewer service to be borne by property owner.
4. Any connection charges not listed above will be quoted at time of request.
5. Payment for connection charges to be paid in ADVANCE.
6. Water deposit to be paid prior to service.
7. When placing water & sewer service, if costs exceed the amount above, the costs shall be charged to the customer.
8. Sewer can be placed only if the customer has water service.
9. Water & sewer service requires check valves and back-flow prevention at customer’s expense.

COST RECOVERY FEES
In addition to the above tap fees, the cost recovery fee is as follows:
Connection Size (inches) Max Flow gpm  Water Inside Water Outside Sewer Inside Sewer Outside
 3/4 30 $500 $1,000 $1,600 $3,200
1 50 $770 $1,540  $2,600 $5,200
1.5 100 $1,540 $3,080 $5,300 $10,600
2 160 $2,470 $4,940 $8,400 $16,800
3 320 $4,940 $9,880 $16,800 $33,600
4 500 $7,720 $15,440 $26,300 $52,600
6 1,000 $15,430 $30,860 $52,600 $105,200
8 1,600 $24,690 $49,380 $84,100 $168,200
10 2,300  $35,500 $71,000 $120,900 $241,800
12 3100 $47,840 $95,680 $163,000 $326,000
Adopted by the Town Council of the Town of Murphy on June 24, 2020      
Download Water Rates Download Sewer Cost Recovery/Connection Charges