PUBLIC WORKS - WATER

established 1835

Regular Business Hours: 8am to 5pm

Contact Town of Murphy Waterworks
828-837-2510

After Hours: Cherokee County E-911 Communications: 828-835-3144
After Hours: Monday - Friday 5pm -8am
After Hours Weekends: 5pm Friday through 8am Monday

The Town of Murphy owns and operates a water distribution system which supplies water to customers within the city limits and the surrounding area. The Hiwassee River is the source for The Town of Murphy Water Treatment Plant; the plant has a rated treatment capacity of 2.0 million gallons per day (MGD) but on average pumps .750 MGD. The Town's Water Distribution system consists of approximately 66 miles of water lines ranging in size from 2-inch to 16-inch. The distribution system has 5 Pressure Zones; Texana, Casino, Fain Mountain, Poorhouse Mountain, and Murphy Proper/Peachtree. The Texana zone is fed by a Pump Station located on Texana Road and is utilized to fill the Texana Tank (100,000 gallons). The Casino Pump Station is located east of Town near the entrance to the recently constructed casino development. This pump station is utilized to fill the casino water storage tank, which is owned by the Eastern Band of Cherokee Indians (EBCI). The Town owns and operates the pump station and water line up to the casino property, and the EBCI owns and maintains the water storage tank and all water lines within the casino development property. The Fain Mountain Zone is fed by a booster pump station located at the Texana tank and pumps up the mountain to two 1000 gallon tanks. The Poorhouse Mountain zone is fed by a booster pumps station on Poor house Mountain road up to the Poor House Mountain Tank (30,000 gallons) . The Murphy/Peachtree Zone is pumped to by the High Service pumps at the Water Treatment Plant and the zone is created by three 500,000 gallon tanks. The Tanks include Pleasant Valley Tank, The Posey Mountain Tank, and Peachtree Tank. The Water Treatment Plant has a 500,000 gallon clearwell, bringing the Town's total main storage to 2.13 million gallons of available potable water. Nathan Crubaugh is the Town's Water Treatment Plant Supervisor. Mr. Crubaugh holds the highest State Certifications for North Carolina in Surface Treatment and Distribution which is A-surface and A- distribution.
The Town serves approximately 4,700 people and operates under permit # NC0120010. 

Bankdraft Authorization New Customer Application New Connection Application Consumer Confidence Reports Landlord Permission Letter Collection System Report Leak Adjustment

Public Works Contact Information

Nathan Crubaugh is the Town's Water Treatment Plant Supervisor. Mr. Crubaugh holds the highest State Certifications for North Carolina in Surface Treatment and Distribution, which are A-surface and A- distribution.


 Mr. Crubaugh can be reached at 828-837-2913

Tyler White is the Wastewater Treatment Plant ORC. Mr. White holds the highest State Certification for North Carolina in Wastewater Treatment, with a Grade IV license. Mr. White also has a collections II license.


Mr. White can be reached at 828-837-5035

TOWN OF MURPHY WATER AND SEWER RATES 2022 - 2023
INSIDE CITY RATES
MINIMUM BILL - 2,500 Gallons
Units = Gallons (1 Unit = 1,000 gallons)		 RESIDENTIAL
INSIDE MINIMUM BILL - $23.20		 COMMERCIAL
INSIDE MINIMUM BILL - 2,500 Gallons
Units = Gallons (1 Unit = 1,000 gallons)
 COMMERCIAL
INSIDE MINIMUM BILL - $38.05
2,501 - 9999999 Units @ $4.20 PER \ UNIT   2,501 - 10,000 Units @ $5.20 PER \ UNIT
      10,001 & Above @ $2.45 PER \ UNIT
Minimum sewer - 2,500 gallons
 Minimum Sewer - $13.55   Minimum sewer - 2,500 gallons  Minimum Sewer - $13.55
SEWER PER 1,000 OVER 2,501  $2.85 PER \ UNIT   SEWER PER 1,000 OVER 2,501  $2.85 PER \ UNIT
OUTSIDE CITY RATES
MINIMUM BILL - 2,500 Gallons
Units = Gallons (1 Unit = 1,000 gallons)		 RESIDENTIAL
OUTSIDE MINIMUM BILL - $43.70		    COMMERCIAL
INSIDE MINIMUM BILL - 2,500 Gallons
Units = Gallons (1 Unit = 1,000 gallons)		  COMMERCIAL
INSIDE MINIMUM BILL - $71.70
2,501 - 9999999 Units @ $8.10 PER \ UNIT   2,501 - 10,000 Units @ $10.40 PER \ UNIT
      10,001 & Above @ $4.90 PER \ UNIT
Minimum sewer - 2,500 gallons Minimum Sewer - $25.45   Minimum sewer - 2,500 gallons  Minimum Sewer - $25.45
SEWER PER 1,000 OVER 2,501 $5.65 PER \ UNIT   SEWER PER 1,000 OVER 2,501 $5.65 PER \ UNIT
         
POOR HOUSE MOUNTAIN DISTRICT MINIMUM BILL - $47.90   SMALL BUSINESS GARBAGE $8.00 PER MONTH
2,501 - 999999 UNITS @ $8.10 PER \ UNIT      
      RECONNECT FEE INSIDE - $50.00
DEPOST FEE
Minimum Bill for Two Months		 RESTAURANTS - $350.00
2" Meter - $350.00		     Outside - $75.00
After 5p.m. - $50.00 additional fee
         
GREASE TRAP $.75 per 1,000 gallons up to 25,000 gallons    DUMPING FEES  $0.12 cents per gallon inside
  $10.75 for next 1,000 gallons above 25,000 gallons      $0.14 cents per gallon outside
  $.75 per 1,000 gallons after 26,000 gallons      
         
         
WATER AND SEWER CONNECTION CHARGES 2020 - 2021
Water Only Inside City Paved Outside City Paved
3/4 Inch $775.00 $1,000.00
1 Inch $925.00 $1,500.00
2 Inch $2,075.00 $2,500.00
SEWER CONNECTION CHARGES
Sewer Only Inside City Paved Outside City Paved
4 to 6 Inch $1,350.00 $1,550.00
8 Inch and above a QUOTE will be made upon request.
DEPTH SURCHARGES
Applied to each tap 
 0 - 3 Feet $0.00
  4 - 6 Feet $100.00
7 - 9 Feet $500.00
10 - 12 Feet $500.00
13 Feet and Above P.O.R.
1. Push under road or driveway – all cost to be borne by customer.
2. All meters & materials used to make connection remain property of City.
3. Cost of replacing old water & sewer service to be borne by property owner.
4. Any connection charges not listed above will be quoted at time of request.
5. Payment for connection charges to be paid in ADVANCE.
6. Water deposit to be paid prior to service.
7. When placing water & sewer service, if costs exceed the amount above, the costs shall be charged to the customer.
8. Sewer can be placed only if the customer has water service.
9. Water & sewer service requires check valves and back-flow prevention at customer’s expense.

COST RECOVERY FEES
In addition to the above tap fees, the cost recovery fee is as follows:
Connection Size (inches) Max Flow gpm  Water Inside Water Outside Sewer Inside Sewer Outside
 3/4 30 $500 $1,000 $1,600 $3,200
1 50 $770 $1,540  $2,600 $5,200
1.5 100 $1,540 $3,080 $5,300 $10,600
2 160 $2,470 $4,940 $8,400 $16,800
3 320 $4,940 $9,880 $16,800 $33,600
4 500 $7,720 $15,440 $26,300 $52,600
6 1,000 $15,430 $30,860 $52,600 $105,200
8 1,600 $24,690 $49,380 $84,100 $168,200
10 2,300  $35,500 $71,000 $120,900 $241,800
12 3100 $47,840 $95,680 $163,000 $326,000
Adopted by the Town Council of the Town of Murphy on June 24, 2020      
Download Water Rates Download Sewer Cost Recovery/Connection Charges